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The most flexible nurse call system

in the world

About IndigoCare

Essec Group, the mother company of IndigoCare International, has been a system integrator of nurse call, notification systems and telecom since 1977. Its first own development in 1998 was the Netrix Notification gateway, integrating all nurse call and alarm systems towards paging-, mobile-, and dect-handsets. Netrix is in todays version one of the most flexible notification systems available on the market. IndigoCare has always moved ahead in new applications to improve staff efficiency.

In 2005, no nurse call manufacturer was moving ahead in new applications so we decided to create our own nurse call system: iCall, a complete healthcare communication solution based on the open IP-standard and fit to use on old nurse call cabling infrastructure, according to the German VDE standard. With a specific EU range for the EMEA region as well as a UL range for the Americas. The first system being installed in 2007. We were able to start from scratch: no history of old product ranges or old components. With a lot of IP experience coming from the world of Ethernet we developed a complete new approach in nurse call with a distributed architecture based on pure IP.

With the experience of old hospital facilities and long term care homes lacking the infrastructure to deploy IP-to-the-room we designed a very specific LocalBus able to re-use old wiring for retrofitting. In more than 99,3% of the cases iCall is able to run its Local Bus over the old cable infrastructure where any other nurse call system requires to replace the existing wiring. During the last decade, lots of new products were added to the iCall range to serve the different needs in the different countries, and new product lines were introduced to serve new verticals like prisons, hotels, etc. Furthermore, additional and fully integrated product ranges are added to the portfolio like Access Control and Noviway wayfinding solutions. Today, IndigoCare is present in 34 countries worldwide and counting.

Facts and figures

IndigoCare supplied already numerous nurse call systems
and notifications systems worldwide. Today, iCall and Netrix is used:

beds / cells
equipped with iCall

a day

nurses rely on
iCall and Netrix every day

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