iCall was implemented as a nurse-call system in 6 different locations and nursing groups across the Netherlands. The rooms at De Lookant, from the Pantein nursing group, are among those to benefit.

We implemented voice solutions in a total of 900 rooms across a variety of healthcare groups throughout the Netherlands. In De Lookant, every room was equipped with an emergency release cord in the bathroom. Hallway lights were added to illuminate emergency calls from specific rooms. The building was also equipped with SIP touch, a voice solution notifying the nurses’ station of all room calls and allowing the nursing staff to communicate hands-free with the residents using any telephone unit. The iCall solution was linked to existing facilities, like the fire-alarm system, electric sun blinds in the room and, in some cases, even to medical equipment, such as an oxygen machine, triggering an alarm in case of malfunction. In addition, some locations were equipped with a service bell, allowing residents to make a call when there is no emergency, for example, to request a glass of water. Wristbands with a wireless call button were also used in some locations.